Privacy Policy
Last updated: 15 November 2025
Applies to: Users in the United Kingdom & EU
This Privacy Policy explains how TagLocksmith (“we”, “our”, “us”) collects, uses, stores and protects personal data when you use https://taglocksmith.co.uk (“the website”) and our related services, including user accounts, business listings, booking features and Google-integrated features (OAuth, Maps, Login or APIs).
By using our website or creating an account, you consent to the practices described in this Privacy Policy.
1. Who We Are
Tag Locksmith
Furtherfield, Abbots Langley, WD5 0PL, United Kingdom
Email: info@taglocksmith.co.uk
Website: https://taglocksmith.co.uk
We operate an online directory allowing users to find locksmiths, compare services and connect with local providers. Businesses can create a profile, advertise services and receive enquiries or bookings.
2. What Data We Collect
We collect the following categories of data:
2.1 General user data
– Name
– Email address
– Phone number (optional)
– Account login details
– Saved locksmiths / favourites
– Enquiries or messages sent to locksmiths
– Booking information
2.2 Business / Locksmith data
– Business name
– Business email
– Phone number
– Address / service area
– Website links
– Service details & pricing
– Photos / media uploaded
– Payment & subscription details (if applicable)
2.3 Automatically collected data
– IP address
– Browser details
– Device information
– Usage data (pages visited, clicks, search queries)
– Cookies (see Cookie Policy)
2.4 Google User Data
If you choose to connect using Google services (OAuth), we may access:
Google account basic profile:
– Name
– Email address
– Profile picture
Purpose: account creation/login only.
Google Maps / Places / Location APIs:
– Location coordinates or address entered
Purpose: to show map results or calculate distance.
Google reCAPTCHA:
– Device and behaviour information
Purpose: spam & fraud protection.
We do NOT access, store or use: – Gmail content
– Google Drive files
– Google Calendar events
– Photos or contacts
– Any data not explicitly authorised by you
3. How We Use Your Data
3.1 For general users
– To create and manage your account
– To display locksmiths near your location
– To process bookings or enquiries
– To personalise search results
– To prevent fraud and abuse
– To improve website performance
3.2 For locksmiths
– To publish your business listing
– To show your services in search results
– To deliver enquiries, leads or bookings
– To manage your subscription / listing plan
– To display your rating and reviews
3.3 Google user data
Google user data obtained through OAuth is used ONLY for:
– Authentication (login or account creation)
– Identifying your profile for account access
– Showing your Google Avatar (optional)
We do NOT:
– Sell or share Google data with third parties
– Use Google data for advertising
– Store Google data longer than necessary
– Use Google data to build user profiles
– Use Google data for AI/ML training
– Transfer Google data outside our secure systems
4. Legal Basis for Processing (UK GDPR)
– Consent
– Legitimate interest (directory operation, fraud prevention)
– Contractual necessity (bookings, paid listings)
– Legal obligation (invoices, taxation)
5. Data Storage & Retention
– Account data is stored until the account is deleted
– Booking data is stored for 6 years (legal compliance)
– Listing data remains published until removed by owner
– Google OAuth data is deleted instantly if access is revoked
You may delete your account at any time by contacting us or using the My Account page.
6. Data Sharing
We share data only with:
– Payment processors
– Booking system
– Directory system
– Security & spam tools
– Email delivery tools
No personal data is sold or shared for advertising.
7. Your Rights (UK GDPR)
You have the right to:
– Access your data
– Correct or update your data
– Delete your account
– Withdraw consent
– Restrict or object to processing
– Receive a copy of your data (portability)
– File a complaint with ICO
8. Children’s Privacy
We do not knowingly collect or store data from children under 16.
9. Data Security
We use:
– SSL encryption
– Firewall & DDoS protection
– Brute force protection
– Limited employee access
– Encrypted backups
10. Changes to This Policy
We may update this policy occasionally. Updates will appear on this page.
11. Contact
For all privacy matters:
Email: info@taglocksmith.co.uk
Address: Furtherfield, Abbots Langley, WD5 0PL, UM